This policy explains how inquiry data submitted through johnsmanvillebuildingus.com is collected and processed. We use the information only to respond to specification, product, and contractor-referral requests related to insulation and roofing systems.
When you submit a form we may collect name, work email, phone, company, country, inquiry type, and free-text project details such as climate zone, target R-value, or fire resistance rating. Server logs may record IP address and browser type for security and diagnostics.
Inquiry data is used to route your request to application engineering, share relevant technical data sheets, and—when requested—connect you with certified contractors or distributors. We do not sell personal information.
Business inquiry records are retained as needed for project follow-up and regulatory obligations, then deleted or anonymized according to internal retention schedules.
To update or request deletion of inquiry data, email [email protected]. Certain records may be retained where legally required.
We may revise this policy periodically. The updated version will be posted on this page with a revised effective context for new inquiries.